Privacy Policy

Ritual Cannabis

Effective Date: October 27, 2026

At Ritual Cannabis, we believe privacy should be treated with the same care and consideration as everything else we do. This Privacy Policy explains how we collect, use, store, and protect information when you visit ritualcannabis.co, browse our menu, reserve products, or communicate with us.

1. Information We Collect

We may collect the following information:

Contact information: Your name, phone number, and email address when you provide them.
Reservation information: Products selected, quantities, reservation details, and information needed to prepare your pickup.
Newsletter information: Your email address and subscription preferences when you sign up.
Website information: Browser type, device information, IP address, cookies, and website activity collected through our website platform and enabled analytics tools.
Communications: Information you voluntarily provide when contacting our store.

We do not collect payment card information through our online reservation system. All cannabis purchases are completed in-store.

2. How We Use Your Information

We use information to:

Receive, prepare, and manage pickup reservations.
Contact you about reservations, availability, or customer service questions.
Send newsletters and store updates when you have opted in.
Maintain website functionality and security.
Understand and improve the customer experience.
Meet applicable legal and regulatory obligations.

We do not use reservation contact information for promotional emails without the appropriate permission.

3. Reservations and Third-Party Services

Our website is hosted through Wix, and our product menu and reservation system connect with POSaBIT.

Information submitted through our reservation system may be processed and stored through Wix and POSaBIT as necessary to provide these services.

We may also use service providers for website hosting, email communications, security, and analytics. These providers may process information on our behalf in connection with the services they provide.

We do not sell customer contact information.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to maintain functionality, remember certain preferences, support security, and understand website performance.

You can manage cookies through your browser settings and, where available, our website's cookie preferences.

Disabling certain cookies may affect website functionality.

5. Email Communications

If you subscribe to our newsletter, we may send you store news and other communications permitted by applicable law.

You may unsubscribe from marketing emails using the unsubscribe instructions provided in those messages or by contacting us directly.

We may still contact you when necessary regarding a reservation or customer service request.

6. Information Security and Retention

We take reasonable steps to protect personal information and use service providers that offer security measures for their systems.

No electronic storage or transmission method can be guaranteed completely secure.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, meet applicable legal obligations, resolve disputes, and maintain appropriate business records.

7. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you.

We will review and respond to requests in accordance with applicable law. Certain information may need to be retained for legal, regulatory, or legitimate business purposes.

You may also unsubscribe from marketing communications at any time.

8. Age Restrictions

Ritual Cannabis serves adults aged 21 and older.

Our website is intended for adults 21 and older. We do not knowingly solicit personal information from individuals under 21.

If we become aware that an individual under 21 has submitted personal information, we will take appropriate steps to address it.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage visitors to review those policies.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business practices, website services, or applicable law.

Updates will be posted on this page with a revised effective date.

11. Contact Us

For questions about this Privacy Policy or requests concerning your personal information, please contact:

Ritual Cannabis
56 SR-150 STE 3
Chelan, WA 98816

Email: isaac@ritualcannabis.co
Phone: (509) 888-3013

Website: ritualcannabis.co